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RAY Attachments
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FAQ

About Us

FAQ

  • Q What's the features of your Scarp Magnet?

    A 1. Adopt tally sealing structure with good property of moisture-proofing. Non-magnetic fender is made of rolled Mn plate which has good properties of weldability magnetism isolation, wear- resistant and shockproof.
    2. Overseas technology has been introduced improved innovated as getting optimum design by computer to make our products reasonable structure light self-weight, strong attraction fore, and low energy consumption.
    3. The energizing coils have been processed by special technology and thus its property of electrical and mechanical gets enhanced, Heat- resistant insulating material reaches grade Cand service life is long.
    4. The rated duty cycle of the common electromagnet is increased from 50% to 60%, and the work efficiency is improved.
    5. The ultra-high temperature electromagnet adopts unique heat insulation and radiation isolation, and the temperature of the attached material is increased from 600 ℃ in the past to 700 ℃, which expands the application range of the electromagnet.
    6. A full set of auxiliary units such as control Cubicle Cable Reel, etc can be provided as well.
    7. Installation, operation, and maintenance are convenient.
  • Q What are the requirements for the voltage of the excavator?

    A 10kw for Scarp Magnet with a diameter of less than one meter;
    15kw for Scarp Magnet of 1-1.5m diameter;
    24kw for Scarp Magnet with a diameter of 1.5m or more.
  • Q How Strong is your Scarp Magnet?

    A The lifting capacity of the scrap magnet could range from several hundred kilograms to several tons, depending on what type of metal you would like to sort and your excavator or crane's rated lifting capacity.
  • Q How to choose the suitable model?

    A 1. How much tons of your excavator?
    2. The diameter of the magnet you want.
  • Q What is a scrap magnet?

    A Scrap magnets are electromagnets with a very deep magnetic field that are specifically designed for sorting out and transporting metal scraps. Basically, it works like an electromagnet.
  • Q What is the main parts of the Tree Harvester?

    A The main parts of RAY Harvester are rotation motor, the claws, the roller motor, saw blades, electronic control system.
  • Q What's the function of the Tree Harvester?

    A A stem is broken and bent into multiple logs (often called a "fixed-length cutting" system). A tree is first either grabbed and cut at the bottom or the cut stem is lifted and then the stem is fed into the cutting head using a feed roller. As the stem passes through the head, a debranching knife cuts the branch from the stem. The bar saw cuts the stem to the specified length.
  • Q What should be noticed when we use the harvester?

    A 1. Trees must be round and straight and branches no more than 60mm;
    2. It must be a large state-owned artificial planting forest farm The terrain is wide and there are no obstacles around.
    3. The water temperature should not exceed 70°, the oil temperature should not exceed 60°, and the chain tension and lubricating oil are sufficient.
    4. The working pressure shall not exceed 30MPA and the voltage shall not exceed 27V.
    5. The motion shaft must be buttered (grease) every day.
    6. Because all functions are high-pressure and high-load movement, please timely check the oil leakage of the oil pipe.
    7. The working radius is over 50 meters. 
  • Q How does your harvester control the cutter length?

    A We equip each set of logging machines with an intelligent electronic control system program, you can set the cutting length independently in the software program. The max cutting diameter is 64cm, the max guide bar length is 75cm. The information on the display is tree diameter, wood set length, accumulated working time, etc. There are 8 buttons on the handle representing different functions.
  • Q What about the warranty?

    A The warranty is 12 months.
  • Q How can I get the quotation?

    A Please send us the model of your excavator; the diameter of the tree. We will recommend the right model.
  • Q What's the advantage for the Tree Harvester?

    A 1. Multifunction
    2. High-efficiency
    3. Strong power
    4. Low comsumption
    5. Easy operation
    6. Simply maintenance
  • Q What is a log harvester?

    A Forestry harvesters are tracked or wheeled machines that are used to fell, delimb, and buck (cut felled and delimbed trees into logs). The felling head is used by harvesters to cut trees to the length they require.
  • Q Are you a factory or trading company?

    A We are a manufacturer. We have over 19 years of experience in manufacturing skid steers and skid steers. It is the top producer and exporter in the industry.
  • Q Where is your factory located?

    A
    Our factory is in #5 ChuangSheng Road, Luoyang Industrial Zone, Luoyang town, Wujin District, Changzhou City, Jiangsu Province, China
    It's near Shanghai port. It's about 1 hour by express train or 4 hours by car from Shanghai to our city.
  • Q How many days for production delivery?

    A Ordinarily, it costs 20-25 workdays for 2x40ft containers. Sample order in 5 days.
  • Q What are your terms of payment?

    A Payment≤20000USD,100% in advance. Payment>20000USD, 30% T/T in advance, balance after production completed. Or LC at sight.
  • Q How about quality control in your factory?

    A Raw material inspection-checking drawing before production-inspect the actual size according to drawing-finished product inspection- testing report-package inspection-qualified certification.
  • Q How about guarantee?

    A
    We provide 12 months warranty, which has a professional after-sales service team to solve your problems within two hours, 24 hours a day, 7 days.
  • Q Purchase notes

    A
    (1) As the manufacturing factory, RAY Attachments works in international trade and can handle wholesale orders with containers' capacity.
    (2) We aim to find our business partner as our international dealers. 

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   5#ChuangSheng Road, Luoyang Industrial Zone, Luoyang town, Wujin Distrial, Changzhou city, Jiangsu Province, China PC. 213104
 
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